FAQ's

Your most frequently asked questions.

Here, you'll find answers to common questions about our rental properties and services. If you need more help, feel free to contact us

How do I make a reservation?

You can book directly through our website by selecting your desired property and dates. Follow the prompts to complete your reservation.

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What is your cancellation policy?

Our standard cancellation policy allows for a full refund if canceled 14 days before arrival. Please refer to the specific terms for your booking for more details.

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What amenities are included in the rental property?

Each property includes essentials such as Wi-Fi, kitchen appliances, linens, and toiletries. Specific amenities for each property can be found in the listing details. and amenities page

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How do I check in and check out?

There is a Lock Box on site containing the keys. Guests are free to arrive when ever is convenient. Check-in is from 3 PM, and check-out is by 10 AM.

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How far away are local resturants?

The Southbourne town centre, just a 5-minute walk away, is packed with great restaurants. Whether you're in the mood for a cozy cafe or a fine dining experience, you'll find plenty of delicious options to enjoy.

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How far away are local cafe?

There's a charming café on the beach just a 5-minute walk away. It's the perfect spot to relax with a coffee and enjoy the stunning seaside views.

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How far away is local town?

The vibrant Bournemouth town centre is just a 7-minute drive away and southbourne town center is just a 5-minute walk Enjoy local shops, diverse restaurants, and lively nightlife, all within easy reach.

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How far away is the beach?

Just a 3-minute walk from the sandy, award-winning beaches of the English coast, you’ll find yourself in an ideal spot to relax and enjoy the beautiful seaside.

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